Jordan Creek Town Center FAQs
GENERAL INFORMATION
Monday–Thursday: 10AM–8PM Friday–Saturday: 10AM–9PM Sunday: 11AM–6PM
515.224.5000
101 Jordan Creek Parkway, Suite 12518, West Des Moines, IA 50266
Jordan Creek Parkway or Mills Civic Parkway
Yes, sponsored by The Iowa Clinic.
No
Yes
No smoking inside; 30 feet from entrances
Yes, with prior approval from the Mall Office
Google or visit catchdesmoines.com
Google or visit catchdesmoines.com
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
- The food court
- Upper level, Von Maur wing
- Lower level, Dillard’s wing
- The food court
- Upper level, Von Maur wing
- Lower level, Dillard’s wing
- The food court
- Upper level, Von Maur wing
- Lower level, Dillard’s wing
- The food court
- Upper level, Von Maur wing
- Lower level, Dillard’s wing
Throughout the Mall
SERVICES
Yes, the Children’s Play Area is located in Scheels Court.
Periodically
Yes, outside Cheesecake Factory
Yes; South side of the Mall
Yes; at Security Window
Yes; Upper level Center Court, Lower Level Von Maur Wing
Around the Lake District
Yes, South Side next to the flag poles
Yes, call Security
Call Security
Call Security
No
No
None on property; visit catchdesmoines.com
STORES & DINING OPTIONS
Most sit down restaurants have outdoor patios
Yes, most sit down restaurants
PARKING & VALET
Yes, in the parking lot around the property.
No
No
SECURITY
515.224.5011
Security near Food Court
Yes, contact Security
No; call Security or dial 911
No; call Security or dial 911
AMENITIES
Yes, at the security window.
Yes, strollers are available to rent near The Cheesecake Factory and near Dillard’s lower level.
In Center Court
Yes, outside Apple.
Near the Food Court
Yes, outside Cheesecake Factory and outside Evereve