Job at Gap

Contact:
Todd Luna

Sales Associate

Part Time
Posted Wed, Feb 27
Contact:
Todd Luna

The Sales Associate generates sales and cultivates customer loyalty by ensuring customer relationships are created and maintained while ensuring a neat, clean and organized store. Sales Associates are responsible for creating an exceptional Brand experience in the store and are expected to perform a variety of cross-functional tasks as assigned by the Leader on Duty or as needed.

What you'll do

  • Displays a “customer is the priority” mindset at all times
  • Consistently treats all Gap customers and employees with respect and contributes to a positive work environment
  • Accountable to contribute to the achievement of store goals and results
  • Upholds the commitments to the company’s processes, values and Code of Business Conduct
  • Collaborates with store team to develop innovative solutions to business needs
  • May flex between customer or support roles as needed by the business
  • Meets or exceeds Company expectations of customer service throughout the store: genuine/authentic interactions, offering solutions or ideas to customers, providing guidance on product fit and style, fitting room experience, loyalty programs, communication and execution of customer promotions / incentives, etc.
  • Executes Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS)
  • Promotes customer loyalty by educating customers about our” loyalty” programs
  • Communicates customer feedback and opportunities with the management team to improve the overall customer experience
  • Offers current style advice and is knowledgeable on trends as well as the products we offer
  • Performs various product placement, replenishment and recovery tasks to maintain a visually appealing, easy shopping experience for our customers
  • Perform cash register functions