Assistant Manager, Client Experience at Sephora

Contact:
Kristi Fulk

Job Opportunity at Sephora in Jordan Creek Town Center

Full Time
Posted Thu, Apr 29
Contact:
Kristi Fulk

Your role at Sephora:
As a Assistant Manager, Client Experience, you will be assigned oversight of all Worlds on-stage within a specific Sephora location. Worlds at a Sephora store include Color, Skincare, Sephora Collection or Fragrance or a combination of these Worlds. You are responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.In addition, you will:

  • Be aware of the store’s sales performance & opportunities ensuring that the employees are aligned with goals
  • Regularly act as the Client Experience & Logistics Leader within the store
  • Engage with employees & clients on-stage whenever possible
  • Ensure proper zoning on stage to support client needs and adjust staffing levels as needed
  • Demonstrate a strong understanding of the store’s sales performance and business opportunities.


We’re excited about you if you have:

  • One to three years’ experience in a similar role at a similar volume store or equivalent internal experience
  • Proven ability to influence peers and provide feedback
  • Ability to demonstrate strong client service skills
  • Demonstrated effective time management and problem-solving skills
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays


Our legal team wants you to know what’s required:

  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment
  • Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook