About the Role

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space! If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships and are dedicated to making every customer experience extraordinary – join our Lovesac Retail Team!

What You’ll Do

• Actively engage with customers using our Lovesac selling techniques.

• Achieve personal sales goals and key performance indicators.

• Provides attentive service to all customers and builds customer loyalty.

• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.

• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.

• Conduct customer outreach using company provided tools and communication methods.

• Quickly identify and resolve customer issues, ensuring a positive shopping experience.

• Maintain a welcoming and visually appealing store by following visual merchandising standards.

• Oversee store operations including but not limited to; opening & closing the store, inventory, exchanges, marketing, promotions and ensure they are followed to company standards.

• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.

• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.

• Meet or exceed individual sales goals and key performance indicators.

• Perform other duties as assigned by Management.

Cold Stone Creamery

About Cold Stone Creamery